CRM Developer

Job Description

As a CRM Developer at AVIT, you will play a crucial role in designing, developing, and customizing CRM solutions that meet our clients’ unique business needs. You will collaborate with our clients and internal teams to ensure that CRM implementations align with their requirements and goals.

Key Responsibilities

1. CRM Development: Design, develop, and maintain CRM solutions using industry-standard CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot).
2. Customization: Customize CRM systems to align with the client’s specific business processes and workflows.
3. Integration: Integrate CRM systems with other business applications and data sources to ensure data consistency and accessibility.
4. Data Management: Manage data migration, transformation, and cleansing processes within CRM systems.
5. Workflow Automation: Create and automate CRM workflows, business rules, and processes to streamline operations.
6. Reporting and Analytics: Develop custom reports and dashboards to provide insights into customer data and business performance.
7. Security and Compliance: Implement security measures and compliance standards to protect customer data and ensure regulatory compliance.
8. Testing: Conduct unit testing and assist in user acceptance testing (UAT) to validate CRM customizations and functionality.
9. Documentation: Create and maintain technical documentation for CRM configurations, customizations, and processes.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Proven experience as a CRM Developer or similar role, with expertise in CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot).
• Proficiency in CRM development tools and languages (e.g., Apex, Visualforce, C#, JavaScript).
• Strong understanding of CRM architecture, data modeling, and security.
• Experience with data integration, ETL processes, and RESTful APIs.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities.